Blue Gecko’s primary task is to ensure that your database environment is available at all times so you will have access to your business critical applications and databases whenever you need them.
We have support centers throughout the world staffed by experienced consultants who are ready to help should problems arise in your business critical LAMP or Oracle environment.
In the event of an emergency, we go beyond schedules and time zones and take ownership of your support case until the task has been resolved professionally and responsibly.
However, the 24/7 support covers more than just fire fighting. It is also your global security patrol that ensures proactive, 24/7 monitoring of your environment so potential problems and risk are identified in time.
You can also depend on us during vacations, busy periods, and at other times when you need extra staffing with Oracle expertise. Working closely with your IT department, we ensure that your environments operates properly, allowing your business to continue generating revenue.